Privacy Policy

NU Vision Counseling & Consulting Services, LLC

Effective Date: December 22, 2025
Last Updated: December 22, 2025

NU Vision Counseling & Consulting Services (“NU Vision,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, protect, and retain information obtained through our website:

https://www.nuvisioncounselingandconsulting.com/ (the “Site”).

By accessing or using this Site, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

A. Information You Voluntarily Provide

We may collect personal information when you:

Complete a contact form
Request information or services
Subscribe to communications
Communicate with us via email or phone

This may include:

Full name
Email address
Phone number
Mailing address
Insurance-related inquiries (non-clinical)
Any information you choose to provide in your message

⚠️ Please note: The Site is not intended for transmitting protected health information (PHI). Clinical information should only be shared through secure, HIPAA-compliant systems.

B. Information Automatically Collected

When you visit the Site, we may automatically collect:

IP address
Browser type
Device type and operating system
Pages viewed and time spent
Referral URLs
Cookies and analytics data

This data is used for website functionality, security, and performance improvement.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

Respond to inquiries and requests
Provide and manage services
Improve website performance and user experience
Send administrative or informational communications
Maintain website security
Comply with legal, ethical, and regulatory obligations

We do not sell or rent your personal information.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies for:

Website functionality
Analytics and performance monitoring
Security and fraud prevention

You may disable cookies through your browser settings; however, doing so may limit site functionality.

4. THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party vendors for:

Website hosting
Analytics (e.g., Google Analytics)
Email communication systems

These providers only access information necessary to perform services on our behalf and are required to maintain confidentiality and security.

5. HIPAA NOTICE & CLINICAL PRIVACY

HIPAA COMPLIANCE STATEMENT

Nu Vision Counseling & Consulting Services is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA).

This website Privacy Policy does not replace our official HIPAA Notice of Privacy Practices (NPP).
Protected Health Information (PHI) collected during therapy or clinical services is governed by HIPAA and applicable state laws.
PHI is only collected through secure, HIPAA-compliant systems and never through this public website.

Clients receiving services will receive a separate HIPAA Notice outlining:

Uses and disclosures of PHI
Client rights regarding PHI
Safeguards in place

6. DISCLOSURE OF INFORMATION

We may disclose personal information:

To service providers assisting with operations
To comply with legal obligations (e.g., subpoenas, court orders)
To protect the rights, safety, and security of clients, staff, or others
With your written authorization

We never sell personal or health information.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, or misuse.

Despite our efforts, no online transmission can be guaranteed 100% secure.

8. DATA RETENTION

We retain personal information:

Only as long as necessary to fulfill its purpose
In accordance with federal and state legal requirements
Clinical records are retained per HIPAA and state licensing laws

9. YOUR PRIVACY RIGHTS

A. U.S. Residents (CCPA/CPRA – California)

If you are a California resident, you have the right to:

Know what personal information is collected
Request access or deletion of personal information
Opt out of the sale or sharing of personal data (we do not sell data)
Non-discrimination for exercising your rights

Requests may be submitted using the contact information below.

B. GDPR RIGHTS (EU Residents)

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability
Withdraw consent at any time

Legal bases for processing include consent, contractual necessity, and legal obligations.

10. CHILDREN’S PRIVACY

This Site is not intended for children under 18. We do not knowingly collect personal information from minors through this website.

11. LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be reflected by an updated “Effective Date.”

13. CONTACT INFORMATION

If you have questions or wish to exercise your privacy rights, contact us at:

Nu Vision Counseling & Consulting Services
📍 Address: 11357 Nuckols Rd, Suite #1101, Glen Allen, VA 23059
📞 Phone: (804) 660-8444
📧 Email: administrative_assistant@nvccservices.com
🌐 Website: https://www.nuvisioncounselingandconsulting.com/